OnlyFriends Entertainment: Organizer Vetting & Security Policy

Purpose

This policy outlines the mandatory security, identity, and vetting procedures for all event organizers using the OnlyFriends Entertainment platform. Our objective is to uphold the integrity of the platform, protect attendees from fraudulent activity, and ensure compliance with applicable legal and data protection frameworks, including South Africa's Protection of Personal Information Act (POPIA).

1. Overview

To maintain a trustworthy and secure event ecosystem, all event organizers are required to undergo a robust verification process. This process confirms that the individual or business is authentic and accountable.

2. Organizer Identity Verification (South African Citizens)

All organizers must verify their identity before their event is published.

Required Documents:

• Valid South African ID or Smart ID Card
• Selfie holding the ID (for facial verification)
• Proof of address (e.g., utility bill, lease agreement, no older than 3 months)

2A. International (Non-South African) Organizers

We welcome organizers outside South Africa, subject to additional verification:

Required Documents (Individuals):

• Valid international passport
• Selfie holding the passport
• Proof of address (e.g., utility bill or bank statement)

Required Documents (Businesses):

• Country-specific business registration certificate
• Proof of business address
• Tax identification number
• Bank account verification or linked international payment method (e.g., Stripe, PayPal)
• Local representative contact if the event is held in South Africa

Note: Payouts to international accounts may take up to 7–10 working days and may incur exchange fees. A video call may be required for first-time international organizers.

3. Business Verification (Registered Entities)

Organizers representing a company must also provide:

• CIPC registration documents (for South African businesses)
• SARS Tax Clearance or Tax Number
• Bank account confirmation matching payout details

4. Bank Card & Account Verification

All organizers must complete a secure bank card/account verification to prevent fraudulent transactions.

Details:

• A nominal verification charge (R1–R5) may be made
• Name on card/account must match the ID or business documents
• Payments are held in escrow until successful event completion
• All financial data is encrypted and securely stored through a PCI DSS-compliant third-party payment provider.

5. Event Validation & First-Time Organizer Screening

The first 1–3 events of a new organizer undergo manual review. Factors considered:

• Accuracy of event details (date, venue, ticket pricing)
• Promotional material and images
• Venue hires agreement or confirmation
• Organizer’s event history and social media presence

6. Communication & Contact Requirements

All organizers must provide:

• Valid email address
• Active mobile number
• Optional: Business website or social media profiles

These contact details must correspond with submitted documentation.

7. Data Privacy & POPIA Compliance

OnlyFriends Entertainment handles all personal data in accordance with the Protection of Personal Information Act (POPIA).

Key Commitments:

• Collected data is used solely for verification and platform operations
• Data is stored securely and access is restricted to authorized personnel only
• Organizers can request access, correction, or deletion of their personal information
• No personal information is shared with third parties without consent, unless required by law

8. Fraud Detection & Red Flags

Fraud detection measures include:

• AI and manual checks for inconsistencies
• High ticket prices for low-effort events
• Lack of social media proof
• Prepaid or unverifiable payment methods

9. Payout Restrictions & Escrow Policy

New or unverified organizers:

• Payouts held until 24–48 hours after event completion

Verified or recurring organizers:

• May apply for early payout access based on account history

10. Suspension, Blacklisting & Legal Reporting

Organizers found violating trust standards may face:

• Temporary or permanent suspension
• Blacklisting from the platform
• Referral to relevant legal authorities if fraud is detected

11. Reporting Suspicious Activity

Attendees and users may report suspicious events via: info@onlyfriendsent.com

All reports are reviewed and acted upon by our internal Security Team.